Problem
Off-the-shelf RAG demos crumble in production: hallucinations, no observability, no multi-tenancy, no evaluation, no SOC2 path. Building this in-house takes a senior team months.
Solution
EinCoreRAG: a production-grade RAG SaaS with multi-tenant data isolation, hybrid retrieval (Qdrant + sparse + reranking), evaluation harness with golden questions, OIDC SSO, OpenTelemetry observability, vLLM serving, GraphRAG for complex domains, and a Slack/MCP integration layer. Available as managed cloud or self-hosted.
Outcome
A productized SaaS that customers deploy in days instead of building from scratch in months. Used internally as the chatbot for the TechRevati site itself.